PRIVACY POLICY

1. Who We Are

1.1 z77 Casino ("z77", "we", "us", "our") operates the online gaming platform accessible at z77.asia. z77 is an online casino platform serving Filipino players across the Philippines, operating within the regulatory framework overseen by the Philippine Amusement and Gaming Corporation (PAGCOR).

1.2 z77 is the data controller responsible for the personal data collected through z77.asia and all associated services. As data controller, z77 determines the purposes and means of processing your personal data and is accountable for its protection.

1.3 For all privacy-related inquiries, data access requests, or complaints, you may contact z77's Data Privacy Officer using the contact details provided in Section 14 of this policy.

2. Scope of This Policy

2.1 This Privacy Policy applies to all personal data collected, processed, and stored by z77 in connection with your use of z77.asia, including account registration, deposits and withdrawals, game participation, customer support interactions, and marketing communications.

2.2 This policy applies to all registered players, visitors to z77.asia, and any individual whose personal data is processed by z77 in connection with its services.

2.3 This policy does not apply to third-party websites, payment processors, or game providers that may be linked to or integrated with z77.asia. Those third parties operate under their own privacy policies, and z77 is not responsible for their data practices.

3. Personal Data We Collect

3.1 z77 collects the following categories of personal data from players and visitors:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government-issued ID number, nationality	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, mobile number, home address (city/province)	Account communication, support, regulatory compliance
Financial Data	GCash number, bank account details, debit card details, transaction history	Processing deposits and withdrawals, fraud prevention
Account Data	Username, password (hashed), account preferences, login history	Account management, security monitoring
Gaming Data	Game history, bet amounts, win/loss records, session duration	Game operation, responsible gaming monitoring, regulatory reporting
Technical Data	IP address, device type, browser type, operating system, cookies	Platform security, fraud detection, performance optimization
Communications Data	Live chat transcripts, support emails, feedback submissions	Customer support, quality assurance, dispute resolution

3.2 z77 collects only the personal data that is necessary for the purposes described in this policy. z77 does not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

4. How We Collect Your Data

4.1 z77 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access z77.asia, including IP address, device information, and cookies;
• Third-party sources: Identity verification data from KYC service providers; transaction data from payment processors such as GCash and Philippine banks; fraud prevention data from security service providers.

4.2 Where z77 collects personal data from third-party sources, z77 ensures that such collection is lawful and that the third party has the right to share the data with z77.

5. How We Use Your Personal Data

5.1 z77 uses your personal data for the following purposes:

• Account management: Creating and maintaining your z77 account, verifying your identity and age (21+), and managing your account preferences;
• Service delivery: Processing deposits and withdrawals, enabling game participation, and providing customer support;
• Legal and regulatory compliance: Fulfilling obligations under Philippine law, including PAGCOR regulations, anti-money laundering requirements, and the Data Privacy Act of 2012;
• Fraud prevention and security: Detecting and preventing fraudulent activity, unauthorized account access, and other security threats;
• Responsible gaming: Monitoring gaming behavior to identify potential problem gambling patterns and enforcing responsible gaming tools such as deposit limits and self-exclusion;
• Platform improvement: Analyzing usage patterns to improve z77's platform performance, game offerings, and user experience;
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have provided consent or where z77 has a legitimate interest to do so. You may opt out of marketing communications at any time.

5.2 z77 will not use your personal data for any purpose that is incompatible with the purposes described in this policy without first obtaining your consent or establishing another lawful basis for processing.

6. Legal Basis for Processing

6.1 z77 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Contractual necessity: Processing required to fulfill z77's obligations to you under the Terms & Conditions, including account management, payment processing, and game operation;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements and anti-money laundering obligations;
• Legitimate interests: Processing necessary for z77's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing and Disclosure of Personal Data

7.1 z77 does not sell, rent, or trade your personal data to third parties for commercial purposes. z77 may share your personal data only in the following circumstances:

• Service providers: z77 engages trusted third-party service providers to assist in operating the platform, including KYC verification providers, payment processors (GCash, PayMaya, Philippine banks), IT infrastructure providers, and customer support tools. These providers are contractually bound to process your data only on z77's instructions and in accordance with applicable privacy law;
• Regulatory authorities: z77 may disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or other Philippine government authorities where required by law or regulation;
• Law enforcement: z77 may disclose personal data to law enforcement agencies where required by a valid legal order, court order, or where disclosure is necessary to prevent or investigate fraud or criminal activity;
• Business transfers: In the event of a merger, acquisition, or sale of z77's business or assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections;
• With your consent: z77 may share your data with third parties where you have provided explicit consent for such sharing.

7.2 Where z77 shares personal data with third-party service providers, z77 ensures that appropriate data processing agreements are in place to protect your data.

7.3 z77 does not transfer personal data outside the Philippines except where necessary for platform operation and where appropriate safeguards are in place to ensure equivalent data protection standards.

8. Cookies and Tracking Technologies

8.1 z77 uses cookies and similar tracking technologies on z77.asia to enhance your experience, maintain session security, and analyze platform performance. The following types of cookies are used:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and remembering your security preferences. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and game display options to personalize your z77 experience;
• Analytics cookies: Collect anonymized data about how players use z77.asia to help z77 improve platform performance and user experience;
• Security cookies: Help z77 detect and prevent fraudulent activity, unauthorized access, and other security threats.

8.2 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of z77.asia.

8.3 z77 does not use third-party advertising cookies or allow third-party advertisers to place cookies on z77.asia.

9. Data Retention

9.1 z77 retains your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by applicable law or regulation.

9.2 The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and anti-money laundering requirements;
• Transaction and gaming records: Retained for a minimum of five (5) years from the date of the transaction or gaming session, as required by Philippine gaming regulations;
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Customer support communications: Retained for a minimum of two (2) years from the date of the communication;
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance.

9.3 Upon expiry of the applicable retention period, z77 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10. Data Security

10.1 z77 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption of personal data in transit and at rest using industry-standard protocols;
• Strict access controls limiting data access to authorized z77 personnel on a need-to-know basis;
• Regular security assessments and vulnerability testing of z77's platform and infrastructure;
• Secure password hashing — z77 does not store your password in plain text;
• Monitoring systems to detect and respond to unauthorized access attempts and security incidents.

10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, z77 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10.3 While z77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your z77 account credentials and for notifying z77 immediately if you suspect unauthorized access to your account.

11. Your Rights as a Data Subject

11.1 Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have the following rights with respect to your personal data held by z77:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Privacy Policy;
• Right to access: The right to request a copy of the personal data z77 holds about you;
• Right to correction: The right to request correction of inaccurate, incomplete, or outdated personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to z77's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe z77 has violated your data privacy rights.

11.2 To exercise any of the above rights, please contact z77's Data Privacy Officer using the contact details in Section 14. z77 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.

11.3 z77 may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to unauthorized parties.

12. Children and Minors

12.1 z77 Casino is strictly for players aged twenty-one (21) years and above, as required by Philippine gaming law. z77 does not knowingly collect personal data from individuals under the age of 21.

12.2 If z77 becomes aware that personal data has been collected from an individual under the age of 21, z77 will immediately suspend the relevant account, delete the personal data, and report the matter to the appropriate authorities where required.

12.3 If you believe that a minor has registered an account on z77.asia, please contact z77 support immediately so that the matter can be investigated and resolved promptly.

13. Changes to This Privacy Policy

13.1 z77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or z77's data processing practices.

13.2 Where changes are material, z77 will notify registered players via email or on-site notification prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the most recent revision.

13.3 Your continued use of z77.asia following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with the revised policy, you must cease using z77 services and may request account closure.

13.4 The most current version of this Privacy Policy is always available at z77.asia/privacy-policy.

14. Contact and Data Privacy Officer

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or z77's data processing practices, please contact z77's Data Privacy Officer:

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 within your z77 account dashboard
• Response Time: z77 aims to respond to all privacy-related inquiries within 30 days

14.2 If you are not satisfied with z77's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint with the NPC is available through official Philippine government channels.

14.3 For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit the Responsible Gaming page or contact z77 support directly.